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Privacy policy

Personal Data and "cookies"

The privacy of all visitors to our website is very important to us and we are committed to protecting it. This policy explains what we do with your personal information. In addition, consenting to the use of cookies in accordance with the terms of this policy on your first visit allows us to use cookies on each subsequent visit to our site.


The administrator of your personal data is Instytut Transportu Kolejowego Sp. z o. o. registered in the National Court Register under the number 0000879700. The company has a physical address (registered office) in Tarnowskie Góry (42-680) at ul. Nakielska 31.


The Personal Data Administrator (Institute of Railway Transport) has appointed the Inspector of Personal Data Protection (IODO) who is an employee of the Institute, whom you can contact by phone at 794-636-040 or by e-mail at with the subject of the message "Data Personal".



Collection of personal data

The following types of personal data may be collected, stored and used:

  1. computer information, including IP address, geographic location, browser type and version, and operating system;

  2. information about your visits to and use of this website, including referral source, length of visit, page views and website navigation paths;

  3. information, such as your email address, that you provide when registering on our website;

  4. information such as your name and email address that you provide to set up your subscription to our emails or newsletters;

  5. information you enter when using the services on our website;

  6. information that is generated when you use our website, including when, how often and under what circumstances you use it;

  7. information about anything you buy, services you use or transactions you make through our website, including your name, phone number, email address; 

  8. information contained in any correspondence sent to us by e-mail or via our website, including communication content and metadata;

  9. any other personal information you submit to us.

Remember! Before you disclose another person's personal information to us, you must obtain that person's consent to disclose and process that personal information in accordance with this policy.


Using your personal data

Personal information submitted to us through our website will be used for the purposes set out in this policy or on the relevant pages of the website. We may use your personal information for the purpose of:

  1. administering our website and our business;

  2. personalizing our website for you;

  3. enable the use of services available on our website;

  4. providing services purchased through our website (e.g. online training);

  5. sending you statements, invoices and payment reminders and receiving payments from you;

  6. sending non-marketing commercial communications;

  7. sending email notifications you have requested;

  8. sending our e-mail newsletter if you have requested it (you can inform us at any time if you no longer wish to receive the newsletter);

  9. send you marketing information about our business or the activities of carefully selected third parties that we think may be of interest to you, by post or, if you have consented to it, by email or similar technology (you can let us know at any time if you no longer wish to receive communications marketing);

  10. provide third parties with statistical information about our users (but these third parties will not be able to identify any specific user from this information);

  11.  to deal with inquiries and complaints made by or about you in relation to our website;

  12. ensure the security of our website and prevent fraud;

  13. verify compliance with the terms of use of our website;

  14. and other applications.

If you submit personal information for publicationon our site, we will publish it and otherwise use it in accordance with the license you grant to us. Your privacy settings may be used to limit the publication of your information on our website and can be adjusted using the privacy controls on the website.

We will not provide your personal data to third parties, or any related third parties, for direct marketing purposes without your express consent.

Disclosure of personal information

We may disclose your personal information to our employees, officers, agents, suppliers or subcontractors as necessary for the purposes set out in this Privacy Policy. 

We may disclose your personal information:

  1. to the extent it is required by law;

  2. in connection with ongoing or potential legal proceedings;

  3. to establish, exercise or defend our legal rights (including sharing information with others for anti-fraud purposes).

Except as set out in this Privacy Policy, we will not share your information with third parties.

International data transfers

  1. The information we collect may be stored and processed in each of the countries in which we do business and may be transferred between those countries to enable the information to be used in accordance with this Privacy Policy.

  2. The information we collect may be transferred to the following countries that do not have data protection laws equivalent to those in force in the European Economic Area: United States of America, Russia, Japan, China and India.

  3. Personal information that you post on our website or submit for publication on our website may be accessible via the Internet around the world. We cannot prevent the use or misuse of such information by others.

  4. You expressly consent to the transfer of personal information described in this section.

Retention of personal data

We have established our data retention policies and procedures to ensure that we comply with our legal obligations to retain and delete personal information.

  1. Personal data that we process for any purpose or purposes will not be kept for longer than is necessary for that purpose or purposes.

  2. Notwithstanding anything else in this section, we will retain documents (including electronic documents) containing personal information:

    1. to the extent it is required by law;

    2. if we believe the documents may be relevant to any pending or future legal proceedings; and

    3. to establish, exercise or defend our legal rights (including sharing information with others for anti-fraud purposes).



Security of personal data

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We will store all personal information you provide on our secure (password and firewall protected) servers. You acknowledge that the transmission of information over the Internet is potentially insecure and the security of data transmitted in this way is not guaranteed. You are responsible for maintaining the confidentiality of the password used to access our website; we will not ask you for your password (except when you log into our website).



We may update this policy from time to time by posting a new version on our website. You should check this page from time to time to make sure you understand any changes to this policy. We may notify you of changes to this policy via email or the private messaging system on our website.

your rights

The user may request access to his personal data that is stored. Sharing such data is associated with:

  1. payment of the fee; and

  2. providing an appropriate proof of identity (ID card or passport).
    We also accept their photocopies certified by a notary public.

we can nand your requestconceal personal data, to the extent permitted by law.

You can instruct us at any time not to process your personal data for marketing purposes.

In practice, you usually either expressly consent to our use of your personal data for marketing purposes in advance, or we will provide you with the option to opt out of sharing your personal data for marketing purposes.

Third Party Websites

Our website contains hyperlinks to third party websites and detailed information about them. We have no control over and are not responsible for the privacy policies and practices of third parties.


Information update

Please let us know if we need to correct or update the personal data we hold.



Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. Identification data is sent back to the server each time the browser sends a request to open a page located on the server. Cookies can be "persistent" or "session" cookies: persistent cookies will be stored by your web browser and will remain valid until the set expiry date unless you delete them before the expiry date; the session cookie expires at the end of the user's session when the web browser is closed. Cookies typically do not contain any information that identifies you, but the personal information we store about you may be linked to the information stored in and obtained from cookies. We use both session and persistent cookies on our site.

We also inform you that we use Google Analytics on our website to recognize a computer when a user visits the website, analyze the use of the website, administer the website, manage the website, prevent fraud and improve the security of the website, personalize the website / target advertising, dedicate attractive substantive content in line with the website user profile. 


Most browsers allowrefuse to accept cookies- please refer to the manual of your web browser. 

Remember - blocking all cookies will have a negative impact on the ability to use many websites. If you block cookies, you will not be able to use all the features of our website.


You candelete cookiesalready saved on your computer - you will find instructions and appropriate options in the help file for your web browser.

Remember - deleting cookies will have a negative impact on the usability of many websites.

If you have any questions regarding our Security Policy, please contact us - all the information you need can be found in the "contact". 

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